Russian minister laughed at for Ukraine war claims. Croydon Council Tax team The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. This includes those who receive Council Tax support. Other ways to contact us. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. The council can take action to. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. You misappropriated the funds for something else by accident 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. 1. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. How much is your council tax increasing by? I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Unless hes on a promise and has to apply for payment of his wages via a website. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. For example, choose the 1st, 5th, 15th or 25th of the month for payment. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. giving feedback The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Follow BBC London on Facebook, Twitter and Instagram. Contact us Get in touch with us online, by phone or in person. Councillor Mark Watson, cabinet member for communities, safety and justice. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. For example, Croydon Council has been given permission to hike council tax bills by 15%. 4. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. We are committed to making our website . Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. find out if you're entitled to Income Support, Pension Credit or Tax Credits. To set up a Direct Debit, complete a council tax Direct Debit instructionform. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. It will take only 2 minutes to fill in. In the event of an emergency, the 020 8604 7124 hotline remains available. : the councils website today. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . The BBC is not responsible for the content of external sites. As part of our user authentication, you will receive a verification code via email, which you must enter. Have a Cash flow crisis The deadline for all payments to be made is August 31. Claims for the rebate can only be processed until September 30. Can Nigeria's election result be overturned? Enter your email address to subscribe to this blog and receive notifications of new posts by email. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. London Borough of Culture 2023. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. 7. We use some essential cookies to make this website work. The councils online form should take around 10 minutes to complete. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Based in Croydon and edited by Steven Downes. Please i need help. How to register for my online account You can register at www.croydon.gov.uk/myaccount . You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Some banks and building societiesmay not accept Direct Debit instructions. Email: croyctax@croydon.gov.uk. Extra help for residents through new council tax support scheme. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. Because nobody cares. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Telephone: 020 8726 7000. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Of course it does not. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Hide, Send feedback directly to the content team using our website feedback form. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. 3) SlothMove populates your council tax providers. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Show The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. Its impossible to contact the council tax mob as well If you are contacted in this way, it is going to be a scam. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. giving feedback Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Contact us. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. Have you received your emergency energy Council Tax refund yet? Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. Croydon residents are reminded to be aware of council tax rebate scams. This includes those who receive Council Tax support., Hi Dear Sir or madam. To help us improve GOV.UK, wed like to know more about your visit today. Thank you for contacting the Council Tax Department. Call us Lines are open Monday to Friday 9am to 4pm. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? Payment line:0345 300 0614 (option 3) Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. Ah that is unless you Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) and how to view your payment schedules online. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Fastest way to get help is online. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. How frustrating. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. How to do a rebate of any kind by a method that will not cost too much administratively? 2023 BBC. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. The first is a calculator which can give you an idea of what you may be entitled to. giving feedback Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. CR12345678). Payment line: 0345 300 0614 (option 3) For queries . If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. Thank. Where to find us. 6. Find out about your responsibilities relating to council tax as a landlord. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. We are committed to making our website accessible to all visitors. 0.1 England and Wales. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. Paying your Council Tax Find out who is responsible for paying Council. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Are IT illiterate The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Dont worry we wont send you spam or share your email address with anyone. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. 10 All the above. Following the Council meeting on Wednesday night I have received a . Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. The second part allows you to make a claim. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. The service will be back online shortly, please try refreshing the page in 15 minutes. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Applications for the scheme are now closed. NEW Help improve this site by The scheme was introduced very quickly, leaving councils little time to prepare. Hide, Send feedback directly to the content team using our website feedback form. Sometimes we may call or text you. The council reckons even its online form should take around 10 minutes to complete. You said, we did Thank you to everyone. Council tax is payable on properties that are empty, including second homes. Proud to be Croydon - diverse and ambitious. No surprise its them idiots Capita running the show. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. Your message wasnt delivered. History [ edit] A map showing the wards of Croydon from 2002 to 2018 You have accepted additional cookies. If youre paying bills via direct debit youre not that poor. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. It is a London borough council, one of 32 in the United Kingdom capital of London. Return to a calculation/claim you have saved. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. Council Tax team. Which seems at odds with reality. Plans to increase council tax in Croydon by 15% have been approved by the government. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. This will update your details. At conservative gathering, Trump is still the favourite. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Under current rules, town halls can only . If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. A Penalty Charge Number must be entered. Please note that these messages may come from both the council and our form provider GrantApproval. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. How to claim your 150 Council Tax rebate to help with rising energy costs. Dont include personal or financial information like your National Insurance number or credit card details. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Read about our approach to external linking. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. The council will never call residents to ask for bank details for the rebate. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Hide, Send feedback directly to the content team using our website feedback form. giving feedback The application is in two parts. Telephone: 020 8726 7000 Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. So there cant be a shortage of money. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. This may take two months for those that pay less than 150 but the credit will show as that months entry. Message us Use our form to send us a message about our services. Further details will be. The 10,000 signature threshold for . If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. pic.twitter.com/5PFiLmGWCv. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. 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You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill.
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