Could your business benefit from fast, flexible funding? 05:09 PM, "In response to your claim, the seller has provided proof of shipmentindicating that the item was shipped to you. The item is probably useless now and eBay will issue a prompt refund out of my account when they are notified I received the item. I don't want to accuse, but equally I am struggling to understand how a parcel directed to me was delivered 300 miles away, with someone signing as me and that too using a non-insured service despite the value. The "Seller" could have just posted anything else of a similar weight. I also work from home and can see the mailbox from by desk and I have seen "delivery exception" errors that were along the lines that I wasn't home (I was) or that my mailbox was full (it wasn't). HUGE MISTAKE BUYING A HIGH VALUE ITEM FROM EBAY. It is the sender of the parcel that has to in initiate the complaint with Aust Post. Royal Doulton Pacific Set of 6 Bowls 11cm. What am I to do now? 26-06-2019 The listing did not say it was 30 per dress. If by PayPal, your best bet is to file a dispute under their 180 day buyer protection policy. What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS tracking says that my package is in the mailbox, but it isnt, UPS package that didn't arrive on the delivery date, UPS says delivered, but my package still hasnt arrived. - Concierge have never stolen any parcels, the lady is very nice and keeps everyone's parcels locked away. However the 2nd time - it truly was never delivered despite the USPS tracking number showing delivered. It was marked as delivered at 6:30 pm. 26-06-2019 Amazon, Newegg, and Best Buy all sell open-box items, and products often fall under their standard return policies (though obviously, you'll want to double-check before making a purchase). Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Do You Need a Business License to Sell On EBay? AU $96.87. If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an "Item not received" request. dresses on one listing. . When you look at the whole page, it will give you the option to look at the tracking history and a map of where the phone was delivered to including GPS coordinates. I immediately emailed USPS and the seller, including tracking number. If your eBay buyer hasn't received their package yet, but the status says it's been delivered, they should track the package before taking further action. Now I am abroad and the parcel shows as delivered. USPS Package Tracking Not UpdatingWhats Wrong? - I have already provided them with passport stamps etc. It's still not here yet. This item: TACFUN All Steel M14/M1 Rear Handguard (Clips) Removal and Installation Pliers Tool $29. They point to the delivery confirmation as "proof" that the package was delivered. eBay item number: 314408751148. Check where it was actually delivered to after it passed through Durham. To top it off, we'll also help you claim lost assets, delay bills, locate an inmate, report stalking and harassment, or take anyone to small claims court in any U.S. state. Does it give the type of postage. This is one of the most common reasons for an item not received claim. The little symbols have gone, so you can no longer see if Yes! They will tell you if the item was mis-delivered. Find many great new & used options and get the best deals for 2022 $2 "C" Mint Mark - 75th Anniversary of Peacekeeping Card at the best online prices at eBay! I Browse eBay eBay HelpSign In Community eBay Announcements eBay Announcements Discussion Boards Inside eBay Many ebay buyers will claim INR if they got an item with no tracking, because they know they will win the claim) kingu42 3 yr. ago There is a new update, the seller sent a message and attached a proof of postage, which has my correct postcode, but strangely RM signed for confirmation lists 'Durham DO' as the delivery location, which is 300 miles away from where I live. This is an original Oster replacement part. When . BTW, it was never sent. Just wait. tracking information proved that I had received the item. Infact the concierge received signed for parcels for two other residents on the same day but none for me. This item will be sent through the Global Shipping Programme and includes international tracking. eBay are being useless here. Sit back and relax while we do the work. I ordered an item from WA that was marked as posted on the 15th Aug. Tracking info as follows- Received by Australia post Wembley WA Sat 15 Aug 2.28pm Item processed at facility Redbank Qld Yesterday 10.49am Onboard for delivery Bundall Qld Today 6.51am Delivered Southport Qld Today 11.47am Ord. I've been following the progress all along and today the Yet again, she's told me I need to do it. However, here are things to do as a seller in this situation. I exactly did that before posting here. . by Rupert Fri Feb 01, 2019 3:56 pm, Post To track the package handled by USPS, your buyer needs to: If you used FedEx to ship the package, the buyer will have to: If you used UPS as the carrier service, the buyer should: To get a refund from USPS, your eBay buyer can: Getting a refund from FedEx requires your eBay buyer to: If you used UPS for delivery, your buyer can get a refund in the following ways: Input the tracking number in the search field, Enter the tracking number, door tag number, or FedEx office order number in the search field. after my own ' investigation' I was able to p Hi I have recently encountered problems bidding near the end of auctions Added further information here as it can help other buyers/ sellers avoid getting scammed. This is worse around the holidays but is a problem all year. Even though this is the least occurring reason, it does happen. by El Greco Fri Feb 01, 2019 10:52 pm, Post My building didn't have a lobby so I got into every apartment building on my street until I found it in a pile in another building. Do not give your opinion on whether you believe they are telling the truth or if the package may have been lost. Normally, in cases of non-delivery you can try your payment provider for help so it is important to double check that the phone was not correctly delivered. 01:37 AM, on What are the most valuable 3 cent stamps?. by THY4373 Fri Feb 01, 2019 5:07 pm, Post - Seller sent something else such as a letter, the postie put it in my postbox and signed for it themselves (any parcel larger than 1cm thickness won't pass through the letterbox, so no way they can force in a boxed iphone). 26-06-2019 11:48 PM. USPS allows you to file claims if your package is lost or you receive a damaged parcel. Briggs & Stratton 18 HP VANGUARD Model Series 350700 Email: Oil Capacity 56 fl. Electrical Model Item Brakes: Brake system Method of operation Lining . If tracking information shows item lost, refund the buyer The purchase is still pending in my bank account. Good luck! 05:20 PM Item marked as delivered but never arrived. Thats the thing i didnt buy tracking, i sent the item on monday and she got it tuesday/wed. Note that just like in any other any profession, even the postal service has employees that do not always follow rules and regulationsthis is a fact. - Such an expensive item was sent without special delivery or tracking (post office normally advise against it, as 'signed for' post only provides 50 compensation). I once had a hire car delivered to the wrong address, even though National Alamo were adamant they delivered it to my home. Open a paypal dispute for item not received and escalate to a claim. Blog Home Uncategorized ebay item marked as delivered but not received. If there was, then they may have simply forgotten to give you the package. I bought a fairly expensive card off of Ebay. 31-01-2014 Should I appeal this through ebay or just dispute the transaction via PayPal or my credit card? Note that sometimes packages marked as delivered went to the right zip code but the wrong address. If you purchased an item on eBay and the shipment hasn't arrived, there are the steps you can take to try and track it down or ask to get your money back. You will be able to file a missing package claim within 60 days from the mailing date. Perhaps it's because the seller refused to make any effort to look into the misdelivery of the item she sent, when only the seller can do so, and not the buyer. Photos not available for this variation. eBay Item NOt Received - but DELIVERED. USPS is the most trusted delivery service in the USA. See original listing. Twitter working on capability for verification code via WhatsApp Twitter is reportedly working on the ability to fully allow users to receive verification codes through WhatsApp, similar to receiving text messages. Our local post office pulls all kinds of tricks, including last year finding our local postman tossing thousands of pieces of mail directly in a garbage bin because he did not want to deliver them. There, you will click on the Purchase history link on the left sidebar, locate the item in question, click See request details, followed by Ask eBay to step in. eBay will then review the case and respond within 48 hours. Leaving negative feedback for sellers who have won Paypal claims doesn't comply with eBay's feedback policy which the seller can have removed. Enjoy learning & passing on knowledge. help the there, only being sent around in circles.Please advise. The buyer cant mark the item delivered. 04:16 AM. Check if it was delivered to the wrong address. - postie stole it (not reported before in our building- more than 100 residents). I am trying to make a purchase and getting the following message which I It also might be advisable to stop by the neighbours to see if they might have grabbed the package either by mistake or for safekeeping. I placed an order on 16th july 2017 and paid an amount of 27499. 26-06-2019 10:11 AM. Free delivery and returns on eBay Plus items for Plus members. I believe one time the item might have been stolen at my door - a 2nd time it was never delivered (I had video evidence). 10:28 AM, Well, to put in a nice way, maybe her package is wherever her manners are, I mean, how very dare the OP did'nt make the postie bring it into the house on a velvet pillow whilst riding upon a virgin unicorn, on However, it would be a good idea to ask the buyer to: Note that eBays policy on missing items is explicitly clear buyers are entitled to a refund under the Money Back Guarantee. 30-01-2014 However, RM cannot send me any written communication because 1. the parcel wasn't addressed to my correct address and the sender should contact them not the reciever (published on their website). Refund options vary depending on the carrier service that you used to ship the package. Topic Author. 31-01-2014 31-01-2014 Otherwise, if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. EBay I would also be leaving neg feedback as the seller is not doing the right thing in locating the item and opening a complaint via Aust Post, on Explain your side of the story and see if you can get the decision reversed. - edited If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can either ask the seller for a refund, or for them to send you a replacement item (if they have one). After this, eBay will step in. The evolution of the Pokmon Trading Card Game. Last updated on Oct 28, 2022 14:04:21 EDT View all revisions View all revisions. 10:38 AM. RM say this is because the sender used 'signed for' without tracking. The seller refuses to replace the item or give me a refund. by El Greco Sun Feb 03, 2019 3:17 pm, Post Don't it always seem to go * That you don't know what you've got * Till it's gone. of oil is required for the Mow N' Stow Series engine. Hi, I made a quick vlog for my first video call with idol experience Ps. Check out the options in the table below: To skip the nightmarish procedures, they can sign up for DoNotPay, use the Late Delivery Refund product, file a claim in a few clicks, and get the money back in minutes! by criticalmass Fri Feb 01, 2019 9:00 pm, Post on Like others I am pretty sure the PO is playing games to meet their metrics. RM advisor confirmed that "the delivery was made by Durham Delivery Office in Durham and not Ashford. some reason, the items listed with far too much whitespace, only one or In another case it was delivered to another address (same house number but totally different street names) but they were able to retrieve it. I am suspicious that the seller is fraudulent here. purchase history. doesn't happen again. You can do this by logging into your account and clicking the My eBay link, which will take you to a summary page. I think more often than not eBay will side with the buyer in this situation. TNTGolfcar. Post Is this not enough for ebay that me or someone authorised by me haven't accepted the parcel and since someone has clearly signed for it falsely it appears rather 'stolen', than 'lost' ? on The Hi everyone, first time I've had to use this forum. 1839-1866 O HALF DOLLAR Seated Liberty NGC SHIPWRECK - D5 $ 99. It's amazing how items are misdelivered and someone does sign for them. There are CCTVs in every corner of the building.- I have been asking the serial number for the phone seller despatched, but they have been giving several reasons not to share it (parner forgot the written note in the mobile store, wife died, they don't want to help because I opened an ebay case, etc.). We have a great USPS carrier, same one 5 days a week. sending it back from where he purchased i Last week I'd been disliking going to the purchase history screen for Why Did My Package Go Farther Away, USPS? A package sent with Priority Mail has to be delayed for five or more days to be considered missing/lost. The USPS has been pretty unreliable here lately so I'm sure it's their fault. - I have provided them with a copy of email communication with concierge, who confirmed that no parcel or 'something for you' card was left. I was returned my item but ebay closed my return request.I want to If youre stuck and dont know what to do, DoNotPay teaches you the steps to take if the eBay buyer says the item was not received, but tracking shows it was delivered. Have it in mind that once the buyer has less than 5 feedback ratings and/or has been an eBay member for less than a month, chances are you are dealing with an untested customer. How does ebay confirm delivery on items sent without tracking? 10,000 Per. The silly seller could have used 'special delivery' (considering the value) than RM 1st Class and we wouldn't have been in this situation. We would tip him at Christmas if it were allowed (wink, wink). The shipping duration was 2 vs. 3 days. I'm out of ideas, sorry. As mentioned previously I bought an item got sent a different inferior As for the packages sent with Priority Mail Express, if they dont reach you within two days from the mailing date, you can request a refund. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Signed For is not a tracked service but usually there is a map with GPS co-ordinates. Here's how to track the package, depending on the carrier service: By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. appeal this decision because I have a receipt of my return from the post 30-01-2014 Condition: Very Good. by htdrag11 Sat Feb 02, 2019 1:22 pm, Post Save up to 30% when you upgrade to an image pack. SGA Stock - Remington 870 Magpul design on a classic American shotgun Out of stock MAG460 $109. We have helped over 300,000 people with their problems. I am unbelievably disappointed. You clearly have the signed for 'tracking number' which begins with 2 letters and ends 'GB'. Refunds cannot be issued for improperly packaged returned items. have never seen before. 2 quarts synthetic 5W-30. eBay's final decision is based on their discretion. Not that there is really much I can do anyway. by mega317 Fri Feb 01, 2019 4:14 pm, Post by djscal Sat Feb 16, 2019 1:44 pm, Post (Not Ebay). After few days seller updated that my item has been dispatch with tracking number D35785806 dtdc coyrier. The RM advisor further added that "they don't think the sender will make this easy by asking RM this information, as they have clearly made a mistake by not adding a full address, and since they have sent such a valuable item using a non-insured service, they will only get 50 compensation". The reception was manned at the time RM shows the item delivered. A neighbor may have picked it up, so it is worth asking around before you contact USPS. There is no This has happened to me a couple of times with eBay initially refusing to protect me. by jrbdmb Mon Feb 04, 2019 12:41 pm, Post Buy Marlin 336 . I have seen PO mark items as delivered that showed up a day or two later. I'm not suggesting that the seller take the hit. Amazon Package Sent to the Wrong Address? In any case, could you please share the link where I can see the GPS coordinates/ map? by mega317 Sat Feb 02, 2019 1:20 pm, Post Should I be What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS says 'delivered in mailbox,' but there is no package, late, missed, and damaged item delivery refunds, unsubscribe you from a company's email list. The seller is reliable and I've purchased from them before without any problems. Because they got back to me and said it was "left in the lobby with the other packages". In the same way, this is the easiest scenario to address. I would RING Paypal (after the tracking check) and ask to talk to a supervisor. Free delivery for many products!. How to Become a Highly Paid Instagram Influencer, 50 Best Drop Shipping Business ideas & Opportunities for 2023, 50 Best Social Media Business ideas & Opportunities for 2023, How to Become an Instagram Model or Influencer and Get Paid, How to Make Money Taking Surveys Online Without Paying a Dime, 50 Best eBay Selling Tips & Tricks for Beginners in 2023, How to Start an Internet Marketing Home Based Business in 17 Steps, How to Start an Etsy Shop Business in 27 Steps, contact the postal service for an insurance claim, insurance claim with the shipping company, Check with other household members that they did not forget to mention a package arriving, Make a thorough search around the outside of their house to make sure that the package was not left in an unusual place, Ask neighbours whether they have received any packages on behalf on someone else, Contact the shipping company to request more details about the delivery, File a police report if they suspect the item was stolen. If I had bought the phone from Curry's and the same thing happened, they would investigate it, not me. 23-01-2014 Options. Still nothing. As an eBay seller, theres nothing worse than getting informed that the item you sent hasnt been delivered, but the delivery status says the opposite. a better phone than I purchased, as a goodwill gesture? Porcelain Microwave and Dishwasher safe 3 Dinner - 1.5inH x 11inW x 11inD 4 Salad - 1inH x 9inW x 9inD 4 Cereal - 3inH x 6inW . I ADVISE you to seek ADVICE. If they got tracking, provided you and eBay with tracking, and it is marked as delivered, that's it, case closed. by corysold Fri Feb 01, 2019 5:21 pm, Post It was a lot of money and I want to know what I should Copyright 1995-2023 eBay Inc. All Rights Reserved. worried? I ordered off of Ebay and USPS marked it as delivered within 2 days. According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? Seller listed 6 As the tracking says delivered, you should win a dispute should she open one. Help for buyers and sellers. by iamlucky13 Fri Feb 01, 2019 6:49 pm, Post Starting bid was 30, they didn't sell was re listed. Please, could genuine, experienced sellers and buyers advise? How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. In one case the carrier scanned it as delivered when he got to our street, but (probably in a rush) did not deliver it and it was back in the post office.