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Lawyers love to help, but not every problem or person is a match for your practice area, workload, or firm size, and it's ok to say no to those who would better served elsewhere. Overall, these specialized professionals conduct detailed interviews with patients or their family members to gain insight into their needs and create a plan for medically related services. All rights reserved. It offers the opportunity to work with a variety of people and cases, to develop your skills as a lawyer, and to make a difference in peoples lives. If yourelooking for an intake specialistbut dont have the resources to conduct a thorough hiring process, consider working with a professional recruiting firm specializing in social services. Medical intake specialists make an average of $32,054 per year. Montgomery Street, San Francisco, CA 94105 (555) 432-1000 resumesample@example.com Professional Summary Analytical Legal Intake Specialist adept in legal research and documentation. Legal intake specialists are responsible for gathering information from clients who have legal issues. An intake specialist is the first person to greet customers or patients, directing them where they need to go. What would you do if a client was upset or angry with you? The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. The ideal candidate will have excellent customer service skills, strong written and verbal communication skills, and the ability to multitask and prioritize in a fast-paced environment. Europe & Rest of World: +44 203 826 8149. Legal intake specialists need the following skills in order to be successful: Communication: Legal intake specialists communicate with a variety of people, including clients, other employees and supervisors. Legal intake specialists should have strong computer skills, including typing skills, to be successful in this role. Encourage your internal team to promote job openings to their network by offering cash and other incentives. Malone Law Office Atlanta , GA Intake Specialist Sep 2015Present Temporary contract position: Vet medical malpractice and personal injury calls from potential clients, attorneys, and physicians. Save my name, email, and website in this browser for the next time I comment. Legal Intake Specialist - Spanish Llano, TX $11.50 - $16.00 Per Hour (Employer est.) View the job description, responsibilities and qualifications for this position. Provides clear and concise information based on creative and complex research findings. Strong time management and organizational skills, Constantly adapt to a rapid change of environment. ABC Company is hiring a full-time Intake Specialist. Legal Intake Specialist Your mission would be to establish the firm's relationship with qualified potential clients by conducting interviews via telephone. We recommend using CareerBuilder for hiring when you have the internal resources and processes to review, screen, and reply to all applicants. Company Description Our team will get to know you and connect you with jobs that match your skills, experience and preferences. Hiring an intake specialistis a critical task for any organization that provides services to clients. Manage the signing of Intake Packets by new clients, and work with attorneys to sign up potential clients who need more of a sales pitch. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Including the ability to learn new programs easily, Multitasking skills and the ability to work well under pressure, Self-motivated, self-disciplined, and able to work with little supervision, Ability to work in a fast-paced environment, Ability to work in a confidential environment always maintaining client confidentiality, Has a professional manner and high energy level, exhibits a positive attitude, Accepts new ideas and challenges and is highly motivated, Ability to work well with others as a team, Ability to work remotely from home as needed per business needs (see remote requirements), Provides general/routine administrative and office support that includes a broad range of duties, Focuses on completing work effectively, efficiently, and in a timely fashion, Understands how the assigned and/or routine tasks integrate with others in the team, Impacts the efficiency and accuracy of own work and begins to impact the work of others. As an . Responsible for supporting teams with compliance and control; partners with operations, risk, compliance, legal, and other entities to ensure the accuracy and validity of published procedures. POSITION: Receptionist/Intake Specialist (Full-Time Position) CLOSING DATE: Position Immediately Available and Closed When Filled LOCATION: Hybrid Remote - Amarillo, Texas OVERVIEW: Legal Aid of NorthWest Texas (LANWT) is a non-profit law firm that provides free civil legal aid to the low-income communities of North and West Texas. legal intake specialist's personality type. Legal intake specialists have a wide range of responsibilities, which can include: Legal salaries vary depending on their level of education, years of experience, and the type of law they specialize in. They often work in healthcare facilities, mental health institutions and law firms as well as other institutions in which new clients are a regular occurrence. Requirements Essential Functions All rights reserved. We guarantee 100% privacy. Legal services are increasingly using artificial intelligence (AI) to automate tasks that were once done by lawyers. A high school diploma or equivalent and at least 6 months of experience from which comparable knowledge and skills can be acquired are necessary. A legal intake specialist, also known as a "claims intake specialist," gathers information from new and prospective clients for law firms. An Intake Specialist welcomes and processes patients before their scheduled appointment at a healthcare facility. An intake specialist works in a climate controlled facility, and they work nine-to-five hours five days per week in most cases. Job Descriptions, Average Salary, Interview Questions. The intake specialist is the central point of contact for all new walk-in clients and most returning clients to the IRC. The lawyers at the law firm monitor the phones. Organization, attention to detail, and the ability to stay on top of deadlines are all important traits to possess, and you need to remain compliant with any relevant organization policies or legal requirements. Create your own professional looking resume for free using our resume builder! Many law firms encourage their employees to take night classes or pursue online degrees in law. A legal intake specialist is a person who gathers information from new and prospective clients for law firms. The successful candidate should have strong written and oral communication skills and be able to establish and maintain effective professional relations with clients, co-workers, and other agencies. Hire better with the best hiring how-to articles in the industry. Duties and responsibilities include performing telephone and walk-in intakes with prospective clients, attending staff meetings, preparing correspondence, and providing backup support to our administrative staff and other projects on behalf of the agency. Do you have what it takes to Work 4 LIP? They are responsible for managing the processes of onboarding new clients and evaluating incoming streams of claims and potential clients both on the phone and in person. They must be able to effectively communicate with people from all walks of life, regardless of their background or education level. Possesses the ability to adjust to constantly changing workloads. Reconciling numerical data prior to entering it into Collective Fleet database system. Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others. Hire faster with 1,000+ templates like job descriptions, interview questions and more. This can include keeping files and paperwork in order, keeping track of case information and maintaining a clean desk. The employment of legal intake specialists is expected to grow faster than average over the next decade. Build the initial client relationship and confidence in our firm with every prospective client interaction, Take 150 200 calls per day in a professional inbound/outbound call center environment, Be expected to meet occupancy and adherence goals, Be expected to maintain a minimum call quality score of 90%, Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained, Solve problems and maintain confidentiality, Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system, Use good judgment to discern what issues may be urgent and need a managers or directors attention immediately, High School Diploma; Degree preferred; or equivalent combination, Call center and customer service experience, Excellent telephone, communication, and active listening skills, Ability to meet performance standards whether in the office or working remotely from home, Knowledge of computer technology and the Internet (MS Office, Outlook). FILL OUT OUR SURVEY. Legal intake specialists often work with clients over the phone or in person, so customer service skills can help you communicate with clients and answer their questions. Intake specialists possess strong analytical skills and an expansive knowledge base on both the administrative side of patient management as well as the nuances of specific health conditions. On average,an intake specialist takes home a wage of $43,800 per year. List three (3) references who have worked with you, and who are well acquainted with your qualifications. The technical storage or access that is used exclusively for anonymous statistical purposes. Please note: A conviction record will not necessarily bar individuals from employment. This position requires a mature, flexible individual who can work as a member of our administrative team. They have asked us to help them find a new intake specialist to join the team. In summary, as an intake specialist, your goal is to make sure that clients receive the best possible care by providing guidance, support, and access to critical resources. Required fields are marked *. Intake Specialist Job in Farmers Branch, TX at Legal Aid of NorthWest Texas Intake Specialist Legal Aid of NorthWest Texas Farmers Branch, TX Posted: 16 days ago $27,000 Yearly Full-Time Benefits: 401k, dental, life insurance, medical, Job Description POSITION ANNOUNCEMENT POSITION: Intake Specialist (Full-Time Position) We are seeking an individual with an acute attention to detail who thrives in a fast-paced, team and goal oriented environment, focused on exceptional client service. Training & Experience: Legal intake specialists typically receive on-the-job training from their new employers. They may work with sensitive information, so they should be able to handle it with care. The legal industry is changing rapidly as more and more businesses turn to legal tech solutions to help them manage their legal needs. The legal intake specialist will be the first point of contact for our clients, and therefore must be professional, courteous, and knowledgeable about our firm and the services we provide. If youre looking for an exciting, fast-paced, and challenging role, then this could be the perfect job for you. Intake specialists are usually employed in the health care field, but they can also work in legal offices, mental health clinics and other environments that need pre-screening. All client-focused work done by the Intake Specialist must be in support of and under the supervision of an attorney. Or would you prefer to work in-house for a company or government agency? Provide administrative support to higher authorities, meeting deadlines and regular procedures. Work with the DMDL team to assure the highest level of client service is being provided Handle high volume of daily calls with clients, prospective clients and Attorney's. After clients receive services, its essential to follow up with them to ensure their satisfaction with the level of care provided. When hiring an intake specialist, first consider the following: Answering these questions will help determine the best course of action for your current hiring need. Meet with pre-screened sales prospects to inform them how we can solve their problems and to determine if they are a good fit for us. Research salary, company info, career paths, and top skills for Legal Intake Specialist A legal career can be rewarding in many ways. Here are the two we recommend for an intake specialist opening: CareerBuilder has been a trusted source for hiring since 1995. Wendy runs an employment agency with her husband, Ian, in Rochester, New York. We are seeking a legal intake specialist to join our team and provide support to our attorneys and staff. Microsoft Suite 2011 (Word, Excel, powerpoint, and outlook). LIPs culture is the result of an environment that welcomes open feedback, constant learning, and some pretty unconventional ways of having fun. The successful applicant should be organized, outgoing and comfortable working with the public. Job Description Our law office is growing fast and we're searching for a full-time Legal Intake Specialist to help us succeed! Apply for the Job in Intake Specialist/Legal Assistant at Princeton, NJ. An intake specialist is the perfect entry-level administrative job. Excellent customer service skills are essential, Stay on top of deadlines and legal requirements, Additional Medical And Healthcare Career Guides. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding ABC Company, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Information is subject to verification. Read our. A legal intake specialist receives and qualifies new and prospective clients for law firms. Direct and indirect patient contact is necessary, and the candidate may need to be able to walk, stand, sit or lift up to 50 pounds. Through CareerBuilder, you can engage candidates and drive them into your sourcing pipeline. As an intake specialist, you will play a vital role in connecting our organizations services with those who need them most. Computer skills: Legal intake specialists use computers to enter data, create reports and access information. Job Description The Intake Specialist will work directly within the Firm's call center and out in the field for in-person interviews and investigations. They must also pay attention to detail since they enter patient information before their scheduled appointment. This means that legal intake specialists will need to be able to handle difficult customers effectively and be able to provide excellent customer support through phone calls, emails, and social media channels. Being able to explain the protocols of Weitz & Luxenberg and answering all questions and inquiries. We are seeking an experienced intake specialist to join our team. They also organize legal documents, prepare and write contracts, and help legal professionals with collecting information for their cases. Here is an example Job description for an Intake Specialist: Job Description: As an intake specialist, you will be responsible for facilitating the intake process of new clients, patients, or customers. They assist with registration and admissions, record patient information and provide administrative support for other medical professionals. Begin with this template and post your job to 60+ job boards with help from one of our expert coaches. If you have a passion for helping people and possess excellent organizational skills, we encourage you to apply for this position. The Intake Specialist is a developing professional role that integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates a good understanding of how the team and area integrate with others in accomplishing the objectives of the sub-function/job family. What does a Legal Intake Specialist do? Post this job for free Develop and maintain a working knowledge of all services and resources provided by the Company and available within the community. The Legal Intake Specialist is an entry level position and will serve as the compassionate voice of our law firm, fielding inbound. We are looking for a Client Intake and Sales Specialist to provide our clients and people that contact us with the ultimate customer service experience. This job requires a variety of skills and abilities, ranging from administrative tasks to dealing with customer inquiries. There are several requirements for becoming a legal intake specialist, which may include: Education: Legal intake specialists are typically required to have a high school diploma or GED. They record the client's history and why they are seeking legal services. 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Applicants must be authorized to work in the United States. Start a free Workable trial and post your ad on the most popular The lawyers at the law firm monitor the phones. From filling urgent job openings to developing long-term hiring strategies, our team is here to help. They often work in healthcare facilities, mental health institutions and law firms as well as other institutions in which new clients are a regular occurrence. Conduct initial client interviews. Overall, they're responsible for supporting lawyers and making their job easier by handling administrative tasks. They are the front line of client service, and they must exercise top-notch communication and organizational skills to do their job effectively. Job Title: Intake Specialist Example 1. Our growing law firm needs a highly-organized legal administrative assistant to intake commercial collections and subrogation cases. You must be able to listen and speak. Begin with the most recent employer. Feel free to modify responsibilities and requirements based on your needs. You should also consider what type of work you want to do. Legal Intake Specialist Los Angeles, CA $20.00 - $25.00 Per Hour (Employer est.) All rights reserved. Our law firm is expanding and needs the help of a legal intake specialist to take our client relations to the next level and manage our growing caseload. Customer service: Customer service skills can help you interact with clients and customers in a professional and friendly manner. Certifications & Licenses: Though legal legalization specialist certifications are not necessary, they can be useful for legal legalization specialists who want to increase their chances of getting a job in their preferred field. Strong written and verbal communication skills are also key to success; Intake Specialists must be prepared to discuss treatment plans and intake forms with clients clearly and concisely. This may include developing skills in data mining or programming. Intake specialist salaries vary by experience, industry, organization size, and geography. As AI becomes more prevalent in legal services, legal intake specialists will need to learn how to use it to their advantage. If you meet these qualifications and have a passion for helping others, this could be the perfect job opportunity for you! Related: 25 Legal Intake Specialist Interview Questions and Answers. To explore salary ranges by local market, please visit our sister sitezengig.com. What are your methods for managing your workload and prioritizing tasks?