Log in to your Virgin Media Business Mobile Account. A Virgin mobile account alone is not sufficient. When I got the phone call on 24 Jan I checked my service via online site and it said the TV was experiencing issues but everything else.Shortly after my broadband internet dropped out (the rooter had turned red) I switched off and in and after a few minutes was working fine. unfortunately it just gives me the option to delete (shown Below), rather than change like it used to.do . Virgin Media offers area codes in the following areas: London, West Midlands, East Midlands, Yorkshire, Manchester, Liverpool, Leeds, Sheffield, Bristol, and Cardiff. He is well versed as an energy and telecom expert for both Ireland and the UK and specialises in energy compliance. Did you know, 95% of our customers find the solution to their problem using the help and support pages. There are also no upstream or downstream signal level issues coming into your home. If that doesn't work you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted) Call around 8am if possible when lines first open and are least busy. wikiHow is where trusted research and expert knowledge come together. If you have a complaint, please get in touch via the form below. I can confirm the number you were called from is not us. I do have the address I want to block though, on on If the email address to be blocked (i.e. the email account is set up within my main virgin media account. Be firm but polite and you are likely to get a rapid response as comments from disgruntled customers visible to all are not great for business. Hi Molly. I hope that link is useful but if for some reason you cannot use it you can always write to their complaints department: All that information is available here: https://www.virginmedia.com/help/contact-us/complaints/broadband-tv-phone-contact, I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Click Mark as Helpful Answer or use Kudos to say thanks, on Customers can also get in touch via Live Chat or by filling out a web form on the complaint section on Virgin Medias website. 16:11. Contact Virgin Mobile easily. New customers are not able to create an email account at sign up, and existing customers are not able to make additional email accounts. Re: No welcome email. So I made contact with Virgin Media technical assistance only to be told to contact 'Virgin Media Store' directly. Sign up today. For broadband, TV, landline, and account enquiries, phone 03454541111*. You can join the Virgin mobile customer service by dialing 789 from your Virgin Media mobile, or call 0345 600 0789 * from any other phone. Phone Number: Call 0345 454 1111 or 150 to reach someone at Virgin Media headquarters. 28-01-2022 It's packed with tips, hints and helpful answers about our products and services. The best phone number for Virgin Media is their 0845 4541111 customer service phone number, and you can get the details and use our free call-back service by finding the link . Customer service for home 0800 064 3836. Can you show us where you're asked for these. Looks like post is the only option although you would think as we are in 2022 that an email address would be used as this can be audited and much quicker. Virgin Media Ireland has reached a long-term agreement with Naturgy Ireland that will introduce a 100% renewal energy supply across its operations in Ireland. 12-07-2022 This is ridiculous! The best way is to get in touch with them directly. Use Virgin Media phone lines when calling from a different provider. If not, it may need one of the Forum Team (VM employees who support this forum) to get the password reset for you. I have also had a little look on our systems regarding your connection issues, and cannot see any disconnections in the last month, your speeds are all looking good - averaging 622 download and 42 Upload in the last week. 25-08-2022 Or 0345 454 1111 from any other phone. Has anyone else been able to contact them via online chat? I received a call from 020 3976 8303 claiming to be Virgin and stating I was subject to scammers. 27-01-2022 00:53. on By continuing to browse, you accept the use of cookies. online chat not working, Re: How do customers contact Virgin Media? You might have difficulty adding a Gmail account to VM webmail due to gmails security settings. Search. It has to be . 10:50. Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. The provider is also active on Facebook, where you can post a message seeking help or advice. Learn more, Have I helped? 11-09-2022 ", So hence my frustration and tone of my OP. Account number. Are there any in particular that are more compatible with VM webmail given that dont allow me to add a new VM email address. Virgin Media Contact Details: Get in Touch Easily. This may indicate that it is being upgraded, or that the service has been temporarily suspended. Give them a call on 150 / 0345 454 1111 for them to discuss this with you. Also service slow couple of times a month, Anyway,thanks for contacting me.It would be helpful if it was easier to find a number on your website under Help rather than navigating through various hoops. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/v4-460px-Contact-Virgin-Media-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/aid10172561-v4-728px-Contact-Virgin-Media-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"