WEN Cleansing Conditioner & Styling Products | WEN by Chaz Dean HOME SHOP WHY IT'S UNIQUE CHAZ DEAN FAQ LOG IN LOG IN Live Chat WEN Hair Care Adds body, bounce, and shine for beautiful, healthy-looking hair. "They feel like people are looking at them, wondering what's caused their hair loss," she said. The rumors also lacked details about whether the claimant(s) believed WEN hair care products caused hair to fall out at the root or were rather somehow damaging and breaking hair, leading to a thinner follicular appearance without a consistent set of incidents, it would be difficult to even define the manner in which WEN's products could be responsible for hair loss. I cant brush my hair or even touch it for fear more hair will fall out. 07:01 PM We require contact information to ensure our reviewers are real. Apparently there is enough proof this product use can result in hair loss that Chaz has chosen to settle instead. I loved the smell so I had to try it. As soon as I stopped using it, my hairbrush stopped being full of hair. Glamour may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. I bought into WEN (named after NEW spelling reversed to create name) for years. They hated the GR Customer Service so yeah okay I will join. I have never felt so stressed in my entire life! Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. Lisa Price use to wear her hair straight until the move toward natural hair became more popular. Chaz Dean posted this statement on his FB page tonight: Lots of comments going on on the Wen FB page: https://www.facebook.com/chazdeanfanpage/photos/a.240752702635938.61989.141750929202783/1055022067875660/?type=3. This morning I spent about an hour googling this Wen issue and I could only find information about one current lawsuit. I cut off my credit card immediately, and they still tried to collect more money from me, even though they hadn't sent any more products after that. I personally do not like big hair. https://community.qvc.com/t5/Deleted-Posts/Re-Wen-lawsuit-is-this-where-we-want-to-focus-our-attention/m-p/2384808#U2384808. All of it. 49K views, 215 likes, 48 loves, 285 comments, 11 shares, Facebook Watch Videos from QVC: *BREAKING NEWS* Chaz Dean has challenged Sloane Glass QVC to try WEN for 30 days! What they don't tell you is that they're signing you up for a subscription and will charge you exorbitant amounts for each (in three separate installments of around $35 each, for your convenience, of course) before you know what has happened or have time to cancel. Hey all! There's no good reason to upset yourself about how any particular product might affect you. I couldn't believe it. Complaints from customers who lost hair after using WEN have filed a class-action suit against it, and the FDA is also investigating the complaints. Last year PeopleStyle spoke with Dr. Nicole Rogers, Assistant Clinical Professor of Dermatology at Tulane University School of Medicine, who has no commercial affiliation with Wen Hair Care. 04:25 PM. Remember Carol's daughter sold shampoos and conditioners before she started selling her co wash/cleansing conditioner. I was shaking my head. As with any popular consumer product, similar complaints, about WEN hair care products are rife on the Internet. I was shaking my head. The lawsuit was because of permanent hair loss, scalp damage, and otherwise damaged hair. Friedman stopped using the product, "but the hair loss continued for approximately three more weeks. 2. She said she first used the WEN Cleansing Conditioner in October 2014, and said some of her hair still hasn't grown back. You only win it if you can prove your accusations. I recently received a full size sample in a gift box from QVC and it was the pumpkin spice scent. Well start sending you the news you need delivered straight to you. Is it possible that some very small percentage of people have had issues with Wen? According to in-depth coverage in The Daily Beast yesterday, the women claim "Wen products can cause severe and possibly permanent damage to hair, including significant hair loss to the point of visible bald spots, hair breakage, scalp irritation, and rash.". - edited Copyright 2023 TV Shopping Queens All Rights Reserved. I have no problems with WEN products; they worked really well for me for years; so Im not doing anything with it. http://www.nbcnews.com/business/business-news/popular-hair-product-line-wen-sued-allegedly-making-women-go-n480276?cid=sm_fb. 1) If you are that concerned about whatever news info you have been reading about Wen, then you should probably just stop using Wen. 3) The plaintiffs can't pinpoint the alleged problem, so it's really unlikely that a better answer is going to be found in this forum. For example,@bebe777and I have polar opposite hair types, but Wen works for both of us. A lawyer for the QVC television shopping network told a jury Monday that the company relegated one of its black hosts to the graveyard shift, then fired her, because she was a poor saleswoman . Dont risk it on hopes you will be one of the few it doesnt destroy their hair. Ad Choices, 4 Things You Need to Know About the Wen Hair Care Lawsuit. FAQ. -- But I don't think Wenners have any problem with other Wenners sharing which Wen products work for them, and which Wen products some Wenners think might smell like say possibly, bug spray (e.g. Stacey posted the first update alluding to the rapid changes taking place over at QVC on Thursday, July 16 on Instagram. "Because my hair was so thick, I didn't notice it right away." The webpage also covers the major points regarding the history of this issue: http://www.snopes.com/politics/business/wenhair.asp, Please note that I have chosen to only include Snopes' conclusions about the strengthof this lawsuit in the information I am sharing below. That means nearly six million people could get up to a $20,000 settlement. Snopes.com is fairly well known and so I have shared some of their information in post #2 (they can't find any specific allegations either). Be wary of doing any business with them. hmmmmmm you must have missed the brands CAROLS DAUGHTER and OUIDAD @sunshine45, those brands don't use models with every conceivable curl type from 2a to 4c. and loss can occur for a variety of reasons, not uncommonly due to excessive use of heat styling tools or hormonal fluctuations (such as those that occur in the post-partum period). I am in tears. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); You should get it, QVC cares only about one thing, PROFITS not their customers and certainly not their employees who were recently replaced by Polish nationals working at half their wages Is this a surprise to anyone. 4) I have not been able to find a single article indicating that particular Wen products have been removed from the marketplace. My scalp itched so bad. 1995-2023 QVC, Inc. All rights reserved. I still wound up with dry hair that felt unwashed! In women, hair thinning and loss can occur for a variety of reasons, not uncommonly due to excessive use of heat styling tools or hormonal fluctuations (such as those that occur in the post-partum period). After a couple weeks I started noticing more hair in my brush after using product. Restore your hair in one step with the original cleansing conditioner. It didnt really solve my issues. ETA: This afternoon I spoke with Brit who works in the Wen Customer Service Department. Either way, chances are you've heard of Wen, the cleansing conditioner developed by celebrity hairstylist Chaz Dean. 07:01 PM. 2) This current 200 person class-action lawsuit isthe only current lawsuitthat I could find with a google search. Chaz just chooses his cleansing conditioner method; he's not personalizing it. 4. Could it be that some people are allergic to the WEN products, whereas millions of others are not allergic, & it helps their hair?.? While beauty suits are nothing new with a class action suit brought against Los Angeles hair stylist Chaz Dean's brand Wen in 2016 among past cases, John Gardella, a shareholder at CMBG3 Law . More than 200 people in 40 different states have filed a class-action lawsuit against Wen Hair Care and infomercial giant Guthy-Renker, alleging the product has ingredients that cause hair loss. No Prob For QVC What's wrong with this picture? People magazine, of all places, on Nov. 7 wrote about the proposed settlement of the lawsuit filed against QVC vendor Dean. October 20, 2021. The rumors also lacked details about whether the claimant(s) believed WEN hair care products caused hair to fall out at the root or were rather somehow damaging and breaking hair, leading to a thinner follicular appearance without a consistent set of incidents, it would be difficult to even define the manner in which WEN's products could be responsible for hair loss. A link has directed you to this review. @nikki48 and @sailor_moon!!! The company has agreed to pay $26 million to settle the cases of unsatisfied consumers. What the circulating rumors lack, however, is a cited culprit in the form of an ingredient or other factor differentiating WEN brand hair care products from others that could cause users of that line of hair care products (and only that line of hair care products) to lose significant amounts of their hair. In March 2015, a Dallas attorney announced that she was representing six women who were also suing Chaz Dean over hair loss purportedly caused by WEN hair care products: A [Dallas] attorney is suing Hollywood hairstylist Chaz Dean in federal court, alleging that one of his popular WEN products causes some women to lose clumps of their hair. "So women who used to enjoy time with family and friends out and about in social settings they've become house-bound. I couldn't believe it. Your membership is the foundation of our sustainability and resilience. I am an avid follower of all his products and tried/use them all. Moreover, the manner in which Wen hair care products purportedly caused the damage in question has not been explained.". There are product settlements about things all the time and you don't see settlement information when you walk into a drugstore, BestBuy, Target, or any other store. (It's unclear exactly how they were resolved.) Chaz Deans Wen Hair Care and Guthy-Renker agree to pay a $26.25 million settlement over a class action suit that alleged the product was making customers hair fall out and putting scabs on their scalps. Viewing 15 posts - 1 through 15 (of 17 total). - edited She said she first used the WEN Cleansing Conditioner in October 2014, and said some of her hair still hasn't grown back. There have been many stories about this on the QVC board. All rights reserved. The WEN hair care products have run into a ton of trouble. I mean come onLook at his hair, its a greasy mess, when he isnt shaving it off. I dye my hair red every few months and my hair never looks brittle or damaged. There were less than 150 claimants/plaintiffs in the class action suit-a tiny fraction of the thousands & thousands of Wen users who had no problems with the product. I purchased a bottle of Wen Melon Mint a few months ago and everything was great. returned with force on Twitter and Facebook. According to this class action lawsuit, WEN's sulfate-free hair products contain an ingredient that "causes a chemical reaction and damages hair and follicles," resulting in baldness, rashes, scalp irritation, hair breakage, and hair discoloration. @bebe777I agree with you 1000%. Maybe because Guthy-Renkert which makes an awful lot of money through their infomercials also markets Wen through their infomercials. I've been using Wen for 5-6 years now, and I love my Wen. A Class Action Suit Is Filed. Find recent orders, do a return or exchange, create a Wish List & more. And it was a product that caused me major scalp issues! So instead of removing the product when you rinse it off, it just becomes impacted in your hair follicle.". I have waist long blond hair and it can tangle so easily that I was trying thicker conditioners by the month. Which explains why I did not receive notification of the Wen settlement claim process.!! Snopes has a reasonably good track record and this webpage seems to be regularly updated so, if you are interested in following this issue, you can use it to keep yourself updated. Sad state of affairs, if you ask me. Why is QVC still selling WEN products while WEN is being investigated by the FDA? Will never trust QVC to care about their customers. Unequivocally. Does he only see people with thin and fine hair? You might see a recall notice, but this is not a recall and there has been no recall of WEN. I am almost male now and need to wear a wig to hide how bald I am. Not every Wenner likes every Wen product: the Wen Lavender Cleansing Conditioner and my hair will never be good buddies. Enjoy reading our tips and recommendations. The WEN class action lawsuit has been won by Chaz Dean and Guthy-Renker LLC, who will settle with the company. Hi Juju! I have no problems with WEN products; they worked really well for me for years; so Im not doing anything with it. Sometimes, I think that other hair vendors believe everyone's hair should be straight because only straight hair looks good and is manageable; or they simply don't know how to style or take care of ethnic/curly hair. I used this product several years ago and it left my hair a sticky fuzzy mess. I found an article that lists possible ingredients that these women my be reacting to. According to Snopes, in which we place probably irrational levels of trust: "no substantive evidence has yet been produced demonstrating that the Wen line of hair products is any more damaging than other similar products. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. 3. Different levels of hardness/softness in water can make the process easier/harderyou just have to know your water and maybe use a shower filter. I contacted the lawyer in the class action lawsuit but never pursued becoming part of the class action suit. No Prob For QVC. 2 stars. According to the article, theyre going to settle, so you probably wont hear much about the specifics. I coudn't use WEN either as it created a big film on my scalp. - edited QVC, Inc., a TV home shopping channel and one of the world's largest multimedia retailers, has agreed to pay $7.5 million to settle Federal Trade Commission charges that it made false and unsubstantiated claims about three types of dietary supplements in violation of an FTC order, and about an anti-cellulite skin cream in violation of the FTC Act. Guthy-Renkert has big pockets and certain types of "lawyers" (using this term very loosely) know this. Let us know in the comments below! BE CAREFUL. And I think to myself what a Wenderful world., ********************************************. And WEN settled a class-action lawsuit for $26 million. If you would like to opt out of or object to the WEN class action settlement, you must do so no later than Feb. 10, 2017. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Its done wonders for my hair. Change), You are commenting using your Twitter account. Well, a federal judge in Los Angeles just gave preliminary approval for the $26.2 million settlement against celebrity stylist Chaz Dean and marketer Guthy-Renker. All in all, it's enough to make anyone want to stop washing their hair altogether. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. So here's my take away from all of this Just don't respond to these threads. I used it up and purchased a second bottle but switched scents and bought Summer tropical. We have shared our formulations and ingredients with the FDA, the brand said. He was super generous at the Beauty Bashes. Why should you think twice? Since the process of litigation is time consuming and costly, we made a business decision to pursue a settlement and put this behind us so that we can focus on delivering quality products.. ", The Florida woman claims that she "lost one quarter to one third of the hair on her head. I know Nick makes some sulfate free products so there is no personal diss there at all. WEN Mandarin Italian Fig Cleansing Conditioner, $61, QVC This is the cleansing conditioner that started the movement, and Chaz Dean has tons of loyal fans. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. The WEN class action lawsuit has been settled and a settlement was reached. The fact is, Nick is clearly targeting WEN because it is the brand that has pushed him to the sidelines at QVC and I am sure that is a hard pill to swallow when you have been with a company for as many years as he has. DH just got one of those and it was for 46. This material may not be reproduced without permission. . Despite the settlement, Wen says it did no wrong. 3) The plaintiffs can't pinpoint the alleged problem, so it's really unlikely that a better answer is going to be found in this forum. When she examined the photos used in the lawsuit she also didnt see a connection to Wen. This summer the Food and Drug Administration announced that it was launching an investigation of Wen after receiving 127 consumer complaints against the product. She said they are a good product depending on your hair type (which makes sense to me!) As with any popular consumer product, similar complaints about WEN hair care products are rife on the Internet. A class action lawsuit was filed against hair product maker Guthy-Renker LLC in a California federal court on July 31, alleging that its WEN Cleansing Conditioner hair products cause hair loss. Its without a doubt the worst thing Ive ever experienced!! QVC notifying me? In the meantime, we're curious: How many of you have tried Wen? WEN cleansing conditioners. I am surprised QVC allows it, honestly. I use one account for the shopping channels and other non-business things, and you cant believe A) the amount of spamahempromotions I get and B) the sheer volume of emails from all the online ordering I do, some of which ends up in my inbox and most of which ends up in Junk.