The best models utilize condensing . If you have an electric unit from Richmond, you may have experienced a sudden temperature change in your shower. The Essential series consists of just tankless electric water heaters. If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. Let the heater heat the water until it is hot enough for normal use. In order to drain your Richmond gas water heater, follow these steps: To clean the burner, remove the burner from the water heater. Use a soapy water solution to test for leaks at all connections and fittings. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! With 8.4 GPM, it can heat enough water for most homes, including in the coldest environments. This is mainly because of the low-input pilot, which reduces the amount of gas that the heaters use when on standby. We call it Peak Hour Demand. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. Best Richmond Tankless Water Heaters. water filter, debris can become trapped in this long path if not stopped by Here are The Facts! read more Patrick Next > It's not always something you want to do on your day off, but it still needs to be done. The cookies is used to store the user consent for the cookies in the category "Necessary". Rinnai is known for their innovative tankless water heaters, such as the RUCS65iN and the RUR98iN. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Toggle the ON/OFF switch located on the blower assembly to the OFF position. This can make a difference when registering as well as verifying. JustAnswer-Q&A 5.09K subscribers. These models are not designed for use in mobile homes. All water heaters in the Essential series come with a 5-year warranty for the heating chamber and a one-year warranty for parts. Explore the water heaters key components. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. Replace the combination gas control (thermostat). Rheem Manufacturing Company Make sure that you clean all parts (tank and all heating elements) thoroughly. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. EZ-Link cable connects two tankless units to operate as one - now available for high demand applications. Tank water heaters do not Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. The best way for you is to go to the official website and find thorough information there. Offering 8.8 GPM, it can provide enough hot water to supply most (if not all) of your appliances at the same time, even if you live in a cold climate. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. Dont use force. Learn more. Water heaters are sometimes fickle machines. As long as you contact the support, you wont have to be bothered by Richmond water heater troubleshooting. Locate your Richmond water heater serial number, which will typically start with an A, Q, M, W, and/or G. Be careful to note the difference between Q, 0, and O. In addition to having an energy efficiency rating of 0.82 UEF, its ultra-low NOx burner makes this model a green choice. This saves space and the cost of venting. We use cookies to ensure that we give you the best experience on our website. By creating an account you agree to the Hunker. Better still, it functions at up to 8,400 feet above sea level. Electronic devices have their own shares of issues; some may be quite common, while others are unique and special. NOTE: The definitions of tankless water heater error codes are for informational purposes only. Electric tankless heaters from Richmond are particularly easy to install. Allow several gallons to flush through the discharge line to an open drain. Some, There may be some kind of switch that isolates the power. Gas water heaters are never as high efficiency as electric heaters. Toggle the ON/OFF switch to the ON position. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. Depending on your tankless water heater's capacity, too many simultaneous hot water applications (such as multiple showers running) can overload your water heater. If set too low, adjust the water temperature setting to the desired setting. If these steps do not resolve the ignition problem, then either your ignition pack has failed or there's a bigger problem. By the way, this guide won't cover the blinking codes. Some are designed for indoor use; others for outdoor use. For higher demand application, easily link multiple tankless units to operate as one system: Up to 20 units: MIC-185 plus MICS-180 manifold control assembly, RMTGH95DVLN-2 : Indoor Natural Gas 199K BTU, RMTGH95DVELP-2 : Indoor LP 199K BTU w/ EcoNet, RMTGH95DVELN-2 : Indoor Natural Gas 199K BTU w/ EcoNet, Corporate Office: 1100 Abernathy Road, Suite 1700. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. While its a good idea to understand what is going wrong with your tankless water heater, physically troubleshooting the unit is best left up to the professionals. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Visually inspect the pilot burner and main burners annually. The company also has a corporate office in Atlanta, Georgia. As the unit is more powerful than the RMTEX-18, it has four copper immersion heating elements. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. Sophisticated technology has reduced the size and increased the features and benefits. Extremely energy efficient, it is a great option for replacing a tank water heater, as it will give you hot water on demand for as long as you require it. This feature improves the energy efficiency of the water heater. It will remind you that it is now time for a service check. This list includes some of the more common problems that people have with tankless hot water heaters, but it is not all inclusive. You can find the steps and the ways on the official site. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. of cold water before the temperature slowly climbs back up. All Richmond tankless water heaters are compact, including the most powerful model: a gas unit that provides 9.5 GPM. Establish and follow a routine preventative maintenance program. This is similar for most tankless heaters on the market. For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. Richmond tankless water heaters from the mid-efficiency series (RMTG series) are available in three sizes delivering plenty of hot water from two to four baths. have to be cleaned as often, if ever, but tankless water heaters require more The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. Here is the answer, Rheem Tankless Water Heater Error Code 13. Richmond Encore Tankless Water Heater Troubleshooting Several common issues are typically related to the Encore tankless unit. Locate the piezo-electric spark generator which is located on top of the combination gas control. Heres what Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. Richmond Encore Tankless is about one third the size of a conventional water heater. Here are six of the most common problems and maintenance concerns for tankless water heaters: Mineral Buildup System Overload Cold Water Sandwich Air Supply or Exhaust Blockage Ignition Failure Flame Failure Keep reading to learn what signs to look for when identifying these issues and how to fix them! The reference marks represent the water temperature as stated below: To determine the water temperature, turn on a hot water faucet and place a thermometer in the water stream. The article reviews important features and models. The thermostat is accurate to within one degree, which gives you great control over the temperature of the water. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. Gas Connection Size: 3/4 inch. If there are bubbles, this indicates a gas leak that must be corrected. Watertechadvice.com is supported by readers. If you do not smell gas, proceed to turn on all electrical power to the appliance. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. Richmond is one of the reputable brands, with several quality appliances on offer. Contact customer support. Shipping Dimensions: 37.50 H x 24.60 W x 12.60 D. Shipping Weight: 83.0 lbs Gas valve LEDs will light separately or together to indicate the status or an error. Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. And it leads to overtemp that makes the device shut off automatically. Gas control problem-Contact a qualified service technician to inspect and fix the issue. Rheem Manufacturing Company The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. If you buy something through a referral link on our site, we may earn an affiliate commission at no extra cost to you. This cookie is set by GDPR Cookie Consent plugin. Tankless heaters heat water on demand. This cookie is set by GDPR Cookie Consent plugin. Note that the knob cannot be turned from PILOT position unless pushed down slightly. Check your heaters power supply. Why Does My RV Carbon Monoxide Detector Keep Going Off? Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. 90% of the time, this troubleshooting step will help to eliminate the warning message from the control panel. This is a Sign For You to Read This, Easy How to Fix and Repair Navien Flow Sensor Problems, How to Clean Garbage Disposal Unit with Easy Using Baking Soda and Vinegar, The sound of the door squeaking is certainly very, You may want to remove broken drills from wood when, Spray paint is an aerosol paint that is used by, The toilet flange heightis important for proper, After you receive your new washing machine, you are, Most people take it for granted that their, Like most people, you probably take your air, Copyright 2022 Burnshomeconstruction.com. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. Check that the earth ground connection is properly connected. Increase supply voltage to rated voltage. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. It may be set too low. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. Solar panels, wiring, old TVs and sometimes DIY powerwalls. If there are error codes, troubleshoot to clear the error and fix the issue. Richmond Gas Water Heater features a combustion shut-off device. They are small enough to fit almost anywhere in your home. Atlanta, GA 30328, High Efficiency Condensing with Built-In Recirculation, Corporate Office: 1100 Abernathy Road, Suite 1700. EcoNet Wifi Kit Installation Instructions, Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water, with stainless steel condensing heat exchanger, Intelligent electronic controls designed to increase energy efficiency and safety, New! But opting out of some of these cookies may affect your browsing experience. A 29-Gallon tank with a compact design that outperforms standard 40-gallon tanks*, Provides up to 10% more hot water than standard Essentia(register) models*. Several Richmond water heaters already fit within the new NAECA standards, and others were made compliant without significantly increasing their size. Reasons Why There Is Water Leak Inside Refrigerator, Why Does My Air Conditioner Keep Freezing Up? Drain the water heater and piping if they might be subjected to freezing temperatures. Set the thermostat dial to desired setting by turning dial counter-clockwise. Dishwasher Smells Like Burning? Close the drain valve on the tank and disconnect the garden hose. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. Remove the outer door from the water heater. Sophisticated technology has reduced the size and increased the features and benefits. If youre in the Dallas / Fort Worth, Texas area, call Horizon Plumbing Service at 817-461-1117 to get your tankless water heater running smoothly again. Open the drain valve on the tank all the way and let the tank drain completely. Test and correct. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. It's expensive to continue to heat and re-heat water when you're not home or not using it. water you felt was the trapped water. VIEW PRODUCT. The same process also ensures that the water heaters are reliable, that performance is consistent across every product line, and that models all meet government regulations. The result is that many Richmond water heaters are up to 2 smaller than competitive models. Like the RMTEX-18, the RMTEX-36 has a highly-accurate thermostat that controls the knob on the front of the unit. He got his start in the plumbing business working on fixing all types of home improvement issues including water leaks, broken toilets, appliance installation, and more. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. A water heaters tank can act as a settling basin for solids suspended in the water. It has a minimum activation flow rate of 0.40 GPM and an even lower minimum flow rate of just 0.26, meaning youll receive hot water even when the flow is extremely low. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. These are The Easy Steps. To prevent wastage of heated water, the 7.0 model is recirculation kit ready. This helps to protect homes. If your Rheem tankless water heater shows an error code 00, try restarting it. The warranty varies based on the model. If you find yourself naked and cold at the start of a shower, relax and check a few things, but you might want to get dressed first. All Rights Reserved Schedule updates, race results and event photos. All water heaters are non-condensing. Go to the next step if you do not smell gas. Any cold water that you are experiencing in For a power vent water heater, follow these operating instructions below: The temperature of the water in the heater can be set/ adjusted by setting the temperature knob on the front of the Combination Gas Control (Thermostat). A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! You need hot waterand peace-of-mind. Another thing that can cause this problem is when the pilot burner orifice is clogged. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. Make sure the cold water supply is sealed and hot water hose connections are tightened. The outdoor version comes with freeze protection for temperatures as low as -30 degrees Fahrenheit, making it suitable for almost any setting. When removing anode rode, first make sure the cold water supply is turned off. The error code 13 keeps coming on even after I reset Mike R., Plumber 16,751 Satisfied Customers 20 years of plumbing experience, including high end homes and service. "instantaneous water heaters and they have earned that name! For instance, some Richmond heater owners say that their units wont stay on. Take a tool such as a flat head screwdriver to adjust the temperature to the desired limit. Some models, like the Marathon, have lifetime warranties, while others have a 6- or even a 12-year warranty. Rheem Manufacturing Company The smallest model in the range is the RMTEX-04 (a 3.5 kW-unit), which provides just 0.9 GPM. pipes on the way to the shower. Try to reignite the pilot light. Although Richmond markets the RMTEX-18 as a whole-house unit, it only supplies 4.4 GPM. Much like the Rheem water heater, Richmond is very consumer-friendly. Its full of built-in smart features to help prevent cold showers, alert you of issues before theres no hot water and protect your home from potential water damage. This is also a means of assuring that there is power to the water heater. If it goes out, repeat steps 3 to 9. No, the direct ignition sends a spark to the main burner when hot water flow is detected. They come in different types like gas, electric, tankless, and specialty water heaters. Flush the tank by opening the cold-water valve for a few minutes, letting the water drain out of the tank through the hose; then close the cold-water valve. Read or obtain the manual for your specific model and check any other recommendations that are suggested for your specific water heater. They are small and compact, wall-hanging, and take up much less space than the tank-type. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. Hold down both COOLER and HOTTER temperature adjustment buttons at the same time for one second to Wake up the temperature indicators. Observe the safety precautions and call your gas supplier from a neighbors phone. We have a Richmond Encore tankless water heater, and had a power outage and when the power came back on, there is no power on the main read more canuck the pro 15,746 satisfied customers The tankless hot water at times will shut off during shower, it is a rheem umc-117. You need hot waterand peace-of-mind. In short, Richmond water heater troubleshooting can give you tons of insight and knowledge if you know how to make use of it in the best way. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. If the method doesnt work, you can always contact customer support. Water Connection Location: Bottom. Open the cold-water valve and let the tank refill completely. Make sure the flammable vapor sensor is not blocked or obstructed. Close the valve on the cold-water pipe feeding the water heater. Vent Type: PVC. These can also be helpful to a technician. Click here to browse our residential tanks! Necessary cookies are absolutely essential for the website to function properly. Installing gas water heaters is always more complicated. However, there are a few checks that apply to multiple models and water heater types: Everything requires some maintenance. The RMTEX-11 is one of the larger point-of-use units in the Essential series, providing 2.68 GPM. Turn on a hot-water faucet tap (such as a bathroom sink faucet) to allow air into the hot-water piping and prevent suction that hinders drainage. This can take up to 24 hours. Recommended Environment: Indoor. Calcium and Magnesium are the two minerals that most often cause scaly buildup, The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. Allow several gallons to flush through the discharge line to an open drain. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. If you do not have the hook ups to clean your water heater The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. The Richmond Encore Tankless provides a compact solution for a continuous supply of energy-efficient hot water that won't run out. To improve comfort, the unit also has hot-start programming this keeps it in a ready-fire state at all times. This is an exclusive feature of the Richmond tankless water heaters. Tankless water heater maintenance is your best insurance policy against unexpected problems. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. 8kW Model Flow Rate: up to 1.95 GPM. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If your home has a tankless water heater, you probably dont think too much about it unless theres a problem. This natural gas condensing indoor tankless water heater with built-in recirculation provides instant hot water at the tap, reduces water waste, and is ENERGY STAR certified. Youll receive a 12-year limited warranty on the heat exchanger, a five-year limited warranty on parts, and a 1-year warranty for labor. Richmond is one of the reputable brands, with several quality appliances on offer. The cookie is used to store the user consent for the cookies in the category "Performance". If your gas valve or water valves are not fully opened, this could also cause the ignition to fail. Inspect the gas venting system and the chimney. Additional features of this model include advanced self-modulation and external digital thermostat control. Atlanta, GA 30328. long, narrow path to the heat exchanger. This information may also be helpful to a plumber or technician if you end up needing one. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. So we created the Richmond ENCORE Electric Water Heater with LeakGuard. Corporate Office: 1100 Abernathy Road, Suite 1700 Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance.