If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. Do all research and the reviews you are seeing is all real. Find your local office: See what services and offers are available in your area. There was no cost, we have a contract with them. All Rights Reserved. Its location on this page may change next time you visit. I am an unhappy customer and I know I have choices and using this company is my worst choice. Petro Holdings . Petro Holdings, Inc. operates as a holding company. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews The company delivered oil even though there was lots of snow. I signed up for oil delivery in December as a new customer. fix it quickly, which we really appreciated with outside temperatures so low. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Stay away from Petro. heating & air conditioning/hvac, plumbing, heating oil companies. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Home Services in Phoenix, AZ. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Our experts make it their mission to understand your home and the people in it. History. Would be there on Tuesday, cancelled again. Established in 1958 in Winnipeg, MB, J.A. Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. Exceeded my expectations! I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. I called 800-645-4328 but not working number. Do not use them!! Woodbury, NY Easy Apply 19d. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. Yes, Petro Home Services offers emergency services. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. Minimum 15 minutes delayed. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. He is also pleasant, helpful and willing to answer questions. Find your local office: See what services and offers are available in your area. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We have service plans, equipment installation and repair services to meet your needs. 11/27/2018. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . A discussion about the tax policy because it was a permanent fixture not a repair. It is derived during fractional distillation process and has a translucent liquid form. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Their delivery was on time. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". He arrived at the expected time and spent time performing the necessary jobs for this tune up. In November 2017, J.A. They would not deliver, they would let you run empty. I am told someone will have to call me to do this. BBB reports on known marketplace practices. Petro Home Services. They had aThe combined purchase price of the distributorships was $18.6 million. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. Why does my dog like to lay on my side of the bed? Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. 6 Who are the largest shareholders of Petro Canada? They're reliable. Petro Holdings serves customers throughout the United States. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. Save the money with fuel and hire technician for service when needed. I did notice that if you were more than 60 days late then they hold your oil for ransom. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. Clear price gouging. They do the job correctly. Get buying tips about Utility Companies delivered to your inbox. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. It was covered under my Service contract. And that's the Petro promise. Hence the high price. Unsubscribe at any time. Customer Reviews are not used in the calculation of BBB Rating. All backed by around-the-clock Our in-house factory trained technicians provide support 24 hours a day, every day. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. Oil & Propane Delivery, Heating, Cooling, Plumbing, time, or property do not do business with Petro. Had our heat back in no time. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. Talking with the customer rep her best response was their oil is SUPERIOR than most company. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. All Rights Reserved. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Ran out of heating oil in new home on a Sunday in December. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. Punctual arrival, no-nonsense work, and good cleanup after. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. No, Petro Home Services does not offer a senior discount. Enjoy reading our tips and recommendations. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. I have not heard from him yet. Was told the tech would be out to today. BBB is here to help. Call 888.735.5651 to join our family and learn more about services. Come May I receive a bill for just under $2000. Find your local office: See what services and offers are available in your area. Thats criminal, Putin or no Putin. Their parent company, Petro is rated an F on the BBB. Put $0 down on the latest energy-efficient systems. 145 talking about this. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Not only was he courteous and very knowledgeable about the problem, but he was also able to Copyright 2022 Consumers Unified LLC. I would use them again. It did not make sense since there was no problem before his arrival. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. Snaps (money) on the petro(l) (gasoline). I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. Sign up to receive our free weekly newsletter. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. Find your local office: See what services and offers are available in your area. Don't renew your contract with Petro. BBB Business Profiles generally cover a three-year reporting period. Petroleum Services Ltd. joined the Petroservice team in August 2019. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. Star Gas Partners LP said that another reason for Petro's financial difficulties . Robinson Pump Service Ltd. joined the Petroservice family. We were told that the price would decrease as the market improved. I ordered oil on January 25th 2022 100 gallons for $325. Well start sending you the news you need delivered straight to you. Stewart is an expert at this and he has an amazing amount of knowledge. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Really great, friendly and thorough service. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. Boiler serviced Corroded pipe repaired etc. As a matter of policy, BBB does not endorse any product, service or business. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. Although I signed with them in November I had my first delivery 1-11-22. Couldn't ask for more. A link has directed you to this review. They arrived on time and performed great. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products. Regards, Petro Home Services. I had a few red flags but since I was locked in I became stuck with them. $38.21 Per Hour (Employer est.) Our experts make it their mission to understand your home and the people in it. Whatever it was, they fixed it. Who are the largest shareholders of Petro Canada? TERRIBLE!!! Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. I was instead met with rude remarks and no solution. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Unacceptable. In these early days, we were a team of four employees learning the ropes and building expertise. Unbelievably professional and courteous business all around. . Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Worst company if you need customer service. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. Petroleum Services Ltd. joined the Petroservice team in August 2019. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. There are many local companies out there does that. Petro staff is always courteous, professional and does the job right the first time. Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. However, oil kept leaking from the boiler since his "repair" 3 months ago. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. It was an electrical connection that was causing my lack of heat. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. *Some services may not be available in all areas. Petro Home Services is currently rated 4.6 overall out of 5. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. They need to have a more competitive price. They don't cover items that are expensive and break. When autocomplete results are available use up and down arrows to review and enter to select. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. Where are the petrol stations owned by Shell? Company said definitely in 2 days and broke that also. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. They are a higher price than anyone else. What are the three principles of cultural humility? PETRO OIL YOU ARE NON TRUSTWORTHY.. Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. Maspeth, NY 30d+. Well guide you through the process. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. Jeff Woosnam I had to call every time to get it. We continue to plan and build for the future; the future of the industry, the future of our customers business needs. Love their staff. When autocomplete results are available use up and down arrows to review and enter to select. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Fantastic! Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. They have been servicing our house for 20+ years. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. For more information about reviews on ConsumerAffairs.com please visit our With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers They called at 2 and said they couldn't make it. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather DON'T USE Petro. Was suppose to show up this morning and no show again. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. expression. service and support that you can rely on in any weather! Bloomberg Wall Street Week, hosted by David Westin, is a reinvention of the iconic Wall Street Week, which aired on PBS for over 30 years and was hosted by late financial journalist Louis Rukeyser. Thats the Petro promise. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Be the first one to find this review helpful. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. How could it be ok before and then not after. But they had done very good work up to that point so i just paid them. We value your privacy. Unsubscribe easily. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. Petro Home Services. K.W. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. They also charged me tax and i had to fight them on that. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Might convert to gas. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. They are professional. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. No, Petro Home Services does not offer free project estimates. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? Fixed everything, explained how to use system. October 19, 2004. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. PERIOD. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. We use cookies to ensure that we give you the best experience on our website. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. Well its now been 24 hours later and several phones later with no email with my receipt. Home heating oil and propane services. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. 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First time home buyer, first time using oil boiler based baseboard heating. Founded 1903 With Angi since July 2012. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. No, Petro Home Services does not offer eco-friendly accreditations. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. I emailed to the email address appeared on the new customer solicitation letter. He was very professional and was able to asset the situation and solve it quick. I was with them for 12 years. Called later to let me know they were not coming. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity.